Heather Wiggins - Resume









			HEATHER WIGGINS 67 Prairie Street, Concord, Massachusetts 01742 404-542-4631 mail@heatherwiggins.com EMPLOYMENT HISTORY Grossman Marketing Group–Somerville, Massachusetts Art Director/Senior Designer: 2007-present Provide creative guidance and support to the design team and freelancers; work with creative director to promote and market design services to staff and customers; design various print media, packaging, signage, and websites; manage work flow for multiple simultaneous projects from conception to completion; consult with clients prior to and during each project to guarantee customer satisfaction and promote confidence and loyalty; meet with sales team and customer sales representatives on a regular basis during each project, employing strong interpersonal and customer service skills; provide initial design project estimations prior to project launch; approve proofs and perform press checks; organize all digital files for each project. USMotivation–Atlanta, Georgia Graphic Designer: 2006-2007 Met with account managers and clients to discuss design concepts for travel incentive programs; worked in a deadline-driven environment to design a wide variety of products for travel incentive programs, such as brochures, pamphlets, enrollment booklets, invitations, letterheads, envelopes, signage, banners, boxes, tablecloths, luggage tags, magnets, stickers, etc.; gave guidance to other designers working on travel programs; worked with clients on design revisions; requested quotes from printers; prepared and sent files to printers; approved proofs; met on a regular basis with traffic manager to ensure all items were delivered to clients in a timely manner. Kaplan Higher Education Corporation–Roswell, Georgia Catalog Production Graphic Designer: 2004-2006 Responsible for annual layout and design of over fifty individual college catalogs, ranging in length from thirty to one-hundred pages each; researched, interviewed, visited, and selected commercial printers; prepared and sent all files to printer; attended press checks and approved all proofs; scheduled and contracted professional photographers for campus photography shoots; wrote catalog department photography contract; organized and archived all photographs and stock images; updated photographs on company intranet site and developed a new organizational system for users to download images; proofread catalogs in absence of editor; interviewed candidates for editing and production assistant positions. Precision Design–Hazleton, Pennsylvania Graphic Design Intern: 2002 Created preliminary design for Precision Design website; designed brochure, sell sheet, annual report, and newspaper advertisements for local businesses; accompanied co-workers on press checks and photography shoots. RELATED EXPERIENCE/FREELANCE WORK Stackpole Books–Mechanicsburg, Pennsylvania: 2003-present Illustrating a series of books, each containing a compilation of legends and ghost stories for a particular state. Old South Embroidery–Marietta, Georgia: 2006 Designed logo, letterhead, business card, and mailer. Eta Kappa Nu Electrical Engineering Honor Society, Georgia Tech–Atlanta, Georgia: 2005 Designed annual report. Jenny Pruitt Realty–Atlanta, Georgia: 2003-2004 Created architectural renderings of Atlanta homes for advertising purposes. Your Unique Wedding–Tucker, Georgia: 2003 Designed logo, letterhead, envelope, and business card. LOMA, Life Office Management Association–Atlanta, Georgia: 2002 Published illustrations in the following textbooks: Customer Contacts; Strategies and Operations: 2002 Foundations of Customer Service: 2002 SKILLS Proficient in both Macintosh and PC platforms, QuarkXpress, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat Professional, Macromedia Dreamweaver, Macromedia Fireworks, Microsoft Office, Extensis Portfolio, photography, illustration, painting, and calligraphy. EDUCATION University of Georgia–Athens, Georgia Bachelor of Fine Arts/Graphic Design, 2003 GPA: 3.98